Work From Home Opportunity – Quality Assurance Specialist at Neighborly (No Experience Required!)
If you’ve been looking for a remote job that doesn’t require years of experience, offers a competitive salary, and gives you real benefits you can count on, this might be the opportunity you’ve been waiting for. Neighborly, a well-known network of home and business service brands, is hiring for a Remote Quality Assurance Specialist position — and you can do it right from the comfort of your own home.
In this post, we’ll cover:
Who Neighborly is
What the Quality Assurance Specialist role involves
Salary and benefits
Skills and qualifications
Why this is a great work-from-home opportunity
About Neighborly
Neighborly started back in 1981 with a mission to connect homeowners and businesses with top-notch service professionals. Over the decades, the company has grown into a network of over 30 brands, with more than 4,500 franchise locations operating across 9 countries.
Their brands cover a wide range of services — from plumbing and electrical repairs to landscaping, cleaning, and restoration. With such a large and diverse network, Neighborly needs skilled people behind the scenes to make sure everything runs smoothly. That’s where the Quality Assurance Specialist comes in.
Job Title: Remote Quality Assurance Specialist
Type of role: Full-time, remote, Monday–Friday
Experience required: None! (High School Diploma or GED required, some college preferred)
Location: Anywhere in the United States (work from home)
Salary: Competitive pay (based on experience) + annual bonus + equity eligibility
Benefits: Paid time off, paid holidays, wellness programs, and more
This position is perfect for someone who wants to work from home, have a steady paycheck, and get meaningful benefits — without needing years of professional background in the field.
What You’ll Do as a Quality Assurance Specialist
Your role will focus on supporting Neighborly’s Program Management Department to make sure everything meets quality and accuracy standards. Here’s a breakdown of your main tasks:
1. Review Invoices:
Make sure invoices are formatted correctly, pricing is accurate, and billing is done right.
2. Provide Tech Support:
Help franchise owners and staff solve technical issues related to software like Xactimate, DASH, MICA, Symbility/CORELOGIC, Mobile Claims, and more.
3. Train and Support Teams:
Offer training sessions and guidance to Rainbow brand employees on processes and systems.
4. Act as a Bridge:
Work between franchise consultants, customers, and other departments to resolve issues quickly and improve customer satisfaction.
5. Work With Leadership:
Meet with executives, external partners, and other departments to keep operations smooth.
6. Handle Customer Concerns:
Respond to questions or complaints from customers, government agencies, or other businesses.
7. Write Documents:
Prepare reports, procedure manuals, and even marketing copy when needed.
Required Skills & Qualifications
The great thing about this role is that you don’t need years of experience. But there are a few things that will help you succeed:
Education: High School Diploma or GED (some college preferred)
Attention to Detail: You’ll be checking invoices, so accuracy matters
Communication Skills: You’ll be talking with franchise owners, customers, and internal teams
Basic Math Skills: Especially when reviewing financial statements
Computer Literacy: Comfortable learning and using different software tools
Problem-Solving: Ability to find solutions quickly and effectively
Salary and Benefits
Neighborly offers a competitive pay range (based on your background) along with:
Annual bonus opportunities
Equity eligibility (ownership opportunities in the company)
Paid time off for rest and vacation
Paid holidays so you can enjoy important days without losing income
Wellness programs to support your physical and mental health
For a work-from-home position, this is a very attractive package — especially since you don’t need prior QA experience to apply.
Why Work for Neighborly?
Here’s why this could be your next career move:
Work from anywhere: No commute, no office dress code — just your home and your laptop.
Stable and established company: With over 40 years in business and thousands of franchise locations, Neighborly isn’t going anywhere.
Room to grow: Even though this role doesn’t require experience, you can gain skills that open doors to higher-level positions.
Supportive environment: Training and guidance will be provided to set you up for success.
How to Apply
If this sounds like the opportunity you’ve been looking for, you can apply directly through Neighborly’s careers page. Make sure your resume highlights:
Any customer service or office experience you have (even if it’s from school or volunteer work)
Your attention to detail and communication skills
Comfort with technology and learning new software Even
if you don’t check every box, apply anyway — since this role doesn’t require experience, a great attitude and willingness to learn can go a long way.
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